Access to the ScyllaDB Cloud portal has been restored, and the service is operating normally.
The underlying incident at our third-party SSO provider, Frontegg, remains active. We will continue to monitor their status and provide further updates if needed.
Posted Jul 16, 2026 - 10:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 16, 2026 - 08:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 16, 2026 - 08:16 UTC
Investigating
We are investigating an issue preventing users from accessing the ScyllaDB Cloud web portal. The impact is caused by an ongoing incident at our third-party identity and SSO provider, Frontegg.
ScyllaDB Cloud databases and data-plane operations remain unaffected; however, portal login and management functions are currently unavailable.
We are monitoring Frontegg’s recovery efforts and will provide an update as soon as more information is available. For details from the provider, please see the Frontegg incident status.
Posted Jul 16, 2026 - 08:15 UTC
This incident affected: Cloud API and SSO & SAML authentication.