All Systems Operational

About This Site

Welcome to ScyllaDB Cloud's status page. This page provides real-time updates on the operational status of ScyllaDB Cloud. Here, you can check for ongoing incidents, scheduled maintenance, or any other relevant service-related information.


---
Links:
- https://cloud.docs.scylladb.com
- https://cloud-getting-started.scylladb.com

Cloud API Operational
90 days ago
100.0 % uptime
Today
Cloud App Operational
90 days ago
100.0 % uptime
Today
SSO & SAML authentication Operational
90 days ago
100.0 % uptime
Today
Cloud documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2026

No incidents reported today.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - The incident related to the AWS US-EAST-1 Availability Zone disruption has been resolved from the Scylla Cloud side, and all services are operating normally.

If your cluster was impacted in any way, you will receive additional details through a Zendesk notification.

Please note that AWS continues to work on resolving related infrastructure issues within the affected Availability Zone, and additional AWS service updates may still occur while their incident remains ongoing.

Have a great weekend,
ScyllaDB Cloud Team

May 8, 18:59 UTC
Update - The AWS US-EAST-1 Availability Zone incident remains ongoing on the AWS side, however at this time we do not observe any new issues affecting Scylla Cloud operations.

All affected clusters have been handled and Scylla Cloud services are operating normally. Customers whose clusters were impacted will receive additional details and follow-up communication through Zendesk.

While the incident is considered resolved from the Scylla Cloud perspective, we continue to monitor the AWS situation closely and will provide further updates if needed.

May 8, 09:56 UTC
Monitoring - We continue to monitor the AWS US-EAST-1 Availability Zone incident. As a proactive measure, we are replacing a small number of affected nodes in several clusters.

At this time, we are not observing any data loss, performance degradation, or customer impact. Cluster operations remain stable, and our team is actively overseeing recovery activities.

May 8, 04:23 UTC
Investigating - We are currently experiencing elevated provisioning times and limited impact to some clusters hosted in AWS US-EAST-1 due to an ongoing infrastructure incident affecting a single AWS Availability Zone (use1-az4). AWS has identified the issue as a thermal/power event impacting EC2 and EBS resources in that zone.

Our team is actively monitoring the situation and AWS has shifted traffic away from the affected infrastructure. Other Availability Zones remain operational and unaffected.

We will continue to provide updates as more information becomes available.

May 8, 02:53 UTC
May 7, 2026

No incidents reported.